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Cardiff | Vale of Glamorgan | Tenby | Saundersfoot
A family operated business dedicated on providing a professional service
Professional Residential & Commercial Ground Maintenance Provider
www.cardiffmowing.co.uk | office@cardiffmowing.co.uk
Cardiff & Tenby Mowing is the
trading name of Shaun Ashford
Copyright © 2025 | All Rights Reserved
Cardiff | Vale of Glamorgan | Tenby | Saundersfoot
Residential Lawn Care FAQs
Professional Residential & Commercial Ground Maintenance Provider
How regular do you attend to cut my grass?
We offer weekly, fortnightly or monthly service visits but recommend for most properties to receive a fortnightly cut throughout March to October (inclusively) to maintain a well managed lawn.
Do I need to be home for you to cut my grass?
Providing we can access the entire lawn area, you won’t need to be home when we visit. We’ll carry on as normal and send you an invoice by email once were complete to allow you to pay online using any major credit or debit card.
What happens if I need to skip a service?
If you need us to miss a visit for any reason, it’s no problem at all! All we ask is that you give us 2 days notice prior to any scheduled service to allow us to reallocate your slot for that week.
I don’t have rear access to my garden, can I still book you?
In most cases, our service crews will require a side or rear access to your back lawn as we are not usually able to transport our mowing equipment through your home. However, please still contact us as we’ll arrange a visit to see if we can get our mowers through your home if required.
I have pets, what do I need to do before you visit?
If you have any pets, we ask that the lawn is completely free of any faeces prior to our visit and that all animals are kept indoors at a safe distance from our service crews. Over the years, we have found that even the nicest of animals can become scared and reactive to the noise of our mowing equipment.
How do I know when you’ll be attending?
Each Friday before your scheduled service, you’ll receive an email from our admin team advising of the day and time slot of your next scheduled service. If there are any problems, please just reply to that email and we’ll do our best to help!
Can you give me a specific time?
Although we are unable to say we’ll be with you at an exact time, we do provide 4 hour time slots for when you can expect your service crew to attend. If you require a specific time, please contact our office and we’ll do our best to assist.
How can I pay?
If you’re home during our visit, you can pay with cash or any major credit or debit card through our SumUp card readers.
If you’re not home during our visit, you’ll receive a digital invoice allowing you to settle your outstanding balance the same day using any major credit or debit card via SumUp.
Can I cancel your service?
Unless you have a service contract with us, if you no longer require us to service your property, you can cancel at any time. We require this request in writing and ask for a minimum of 2 days notice.
I’ve found somebody cheaper, will you price match?
No. You will always be able to find a cheaper provider but our prices are fixed and are based on our overheads as a business including our professional equipment, staffing costs, insurance and operational costs.
If you have made changes to your garden area since we last quoted, you are welcome
to request for a re-
Have another question? Contact Us Today!
